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Practice Management |
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Our practice manager, Mr Brad Redford, oversees the day-to-day administration and smooth running of the practice. He is happy to be contacted about any matter regarding patient services and is the first point of contact for any patient complaint. The Assistant Practice Manager is
Mrs Tracy Feist.
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Nurses |
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Sandra Neal |
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RGN, Family Planning Certificate, Certificates in asthma and diabetes; Nurse Independent Prescriber.
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Elizabeth Savory |
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Jenny Walters |
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RGN, Certificate in Diabetes
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Meryl Cochrane |
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Health Care Assistant and Smoking Cessation Advisor
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Jacqueline Taylor |
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Chaperones |
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Anna Hicks, Angela Nicholls, Sarah Ducker, Charlotte Charles and Nicci Bennett
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Our practice nurses and health care assistants see patients by appointment. They run specialised clinics for patients requiring on-going monitoring of long-term conditions, such as asthma, diabetes, heart disease, hypertension, CKD, COPD, sexual health clinics and Chlamydia screening. In the treatment room they will take blood samples, perform ear syringing, blood pressure checks, ECGs, dressings, minor injuries, removal of sutures, injections, dietary advice and cervical smears. They run a fortnightly Cryosurgery Clinic for the removal of warts, verrucas and similar growths. They can offer advice on numerous health topics and are qualified to carry out general health checks. They will also offer smoking cessation advice.
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Receptionists and Administrative Staff |
We have a team of experienced receptionists who are lead by Mrs Dinah Treadwell, they deal with appointments, telephone enquiries, repeat prescriptions and other aspects of using the surgery. Their job is to help you make the best use of our services and they are required to ask patients the nature of their appointment needs so that the correct appointment and appointment length can be made. They are fully trained to match the patients’ needs with the resources of the surgery clinicians and patients and have access to confidential medical records. All staff are aware of the importance of confidentiality and data protection.
Receptionists and administrative staff are able to give results of blood tests, urine tests, x-rays, cervical smears and other investigations after consultation with the doctors. To avoid busy times of the day when the telephones ring with appointment requests, please telephone for test results between 10.00am and 5.00pm.
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Finance Manager |
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Medical Secretaries |
- Nicci Bennett and Angela Nicholls
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Reception |
- Dinah Treadwell (Reception Supervisor), Janice Hull, Jill Marshall, Charlotte Charles, Linda Hazell and Susan Turner
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Administration |
- Anna Hicks (Team leader), Sarah Ducker, Charlotte Charles and Dana Reid
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Dispensary |
- Emma Willmer, Christine Valentine and Dana Reid
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Lowick Pharmacy |
In addition to dispensing staff, Lowick Pharmacy is attached to the surgery to provide extended pharmacy services to both patients and non-patients. Lowick is managed by Superintendent Pharmacist Marcia Matos, who is assisted by Paul Austin with Melanie Goulding, Jolene Docherty, Karin Morgan and Jayne Shepherd as Dispensing Technicians and Counter Assistants.
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Health Visitors |
Beverley Foreshaw RN RM RHV is the health visitor, assisted by Sue Verdon, who covers our practice. While she has special responsibilities to mothers and children, she is also concerned with the health of the whole community and specialises in the care of pre-school children.
Beverley is a qualified nurse who has undergone further training to qualify as a health visitor. She can be contacted at the surgery on (01280) 706446 between the hours of 8.30 - 10.30am and
4.30 - 5.00pm, or a message can be left with the reception staff at the surgery.
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Midwife |
Rita Long RGN RM is the midwife attached to our surgery who offers antenatal care, alongside the GPs or the local consultant, and postnatal care up to 28 days after delivery. If you are pregnant, you can make an appointment to see the doctor and/or the midwife in the antenatal clinic. If you urgently need to get hold of the midwife please call 07801 672332.
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Counsellor |
Oriana Johnson will see patients referred by our doctors for a range of issues in the surgery on Wednesday afternoon and all day Friday.
We also have Ian Warner attached to our surgery, who offers counselling therapy sessions on Thursday mornings. Ian has a range of resource materials and can offer contacts for self-help and group therapy courses run free of charge by the Wellbeing Teams based in Daventry.
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District Nursing Staff |
Anne Harvey, Fran Brookfield and Pauline Stone are the district nurses who care for patients who need nursing at home. They can be contacted by leaving a message on 01280 705842 or through the practice receptionists. When leaving a message please state that you are a Washington House Patient.
The district nurses run a leg ulcer clinic at Brackley Health Centre once a week.
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Community Psychiatric and Psycho-geriatric Nurses |
We have attached to the surgery a team of community psychiatric nurses who help the doctors in managing psychiatric and psychologically ill patients. The psycho-geriatric nurse team are specially trained in the mental frailties of elderly patients.
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