|
(The 48 hour process) How to apply:
- By posting your request in the grey post box wall mounted in
the surgery foyer.
- Request by e-mail
- Website application
- Snail mail!
What happens next?
Reception staff process all requests for repeat prescriptions in
preparation for the Doctor’s authorising signature.
- The post box is emptied regularly throughout the day.
- E-mail requests will be acknowledged by return e-mail. If
you do not receive such an acknowledgement you should resubmit
your request stating clearly it is a resubmission.
- Website applications are printed for processing by the
reception staff.
Prescriptions without complication or query: These are then given
to the doctor at an allocated time to be signed and authorised for
issue by the relevant pharmacy for the patient’s collection.
Examples of complications or queries:
- Medication review overdue
- Requested item is not on a repeat prescription
- Requested item has not been previously authorised
- The item requested has only recently been issued and is not
yet due for reissue
- The requested item has not been issued for a long period of
time
In these instances, the reception staff will notify the Doctor of
the problem. A doctor will then check and authorise if they are
satisfied. If they are not satisfied they may ask to see the patient
to discuss the request. The reception staff will then make contact
with the patient to advise. If certain items on the prescription are
authorised, only they will be issued.
The reception staff then distribute the prescription to the relevant
pharmacy for issue.
How you can help
- Make sure your requests are not submitted at the last minute
- Include your name, address and date of birth if you are not
using a repeat prescription form.
- Be certain to let us know if your collection arrangements
change.
- If you need to request more than one months supply, please
state a valid reason.
INTERESTING FACT
The Surgery issues on average 11,000 prescriptions per month!
|
